Reservation Cancellation Policy
You can find our reservation cancellation procedures below. Please submit your cancellation requests in line with our terms.
1. Cancellation Window
- Up to 48 hours before: Free cancellation.
- Between 48–24 hours: 50% of the total amount is refunded.
- Less than 24 hours: Non-refundable.
2. How to Request a Cancellation
You can submit your request via any of the channels below:
- Email:
info@tripadventure.com.tr
- Phone:
+90 XXX XXX XX XX
- Contact Form:
Contact Form
3. Refund Process
Approved refunds will be returned to the original payment method within 10 business days from the request date.
4. Special Cases
The above terms may vary in the following situations:
- Seasonal peak periods (e.g., Eid, New Year’s)
- Special promotions and package tours
- Weather conditions or force majeure
5. Objections and Disputes
In case of any dispute, Istanbul Courts and Enforcement Offices have jurisdiction.